PT Solusindo Prima Indonesia
Transforming diagnostic radiology access across Indonesia's vast archipelago through innovative cloud-based teleradiology infrastructure that connects healthcare facilities with licensed specialists
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Digital Health
Teleradiology
Indonesia
Executive Summary
PT Solusindo Prima Indonesia operates NR-Nusantara, Indonesia's national cloud-based teleradiology platform that connects healthcare facilities with licensed radiologists through a secure, pay-per-use operating model. As an Indonesian digital health company, Solusindo functions as the exclusive platform operator under a licensed technology partnership with Awanpro Solutions Sdn. Bhd. (Malaysia), while retaining full local control over customer relationships, billing, revenue management, regulatory compliance, and operational governance.
The platform addresses Indonesia's critical structural radiology constraints, including uneven specialist distribution across the archipelago, significant reporting delays in secondary cities and rural areas, and fragmented imaging infrastructure. NR-Nusantara provides a scalable solution that eliminates infrastructure barriers while maintaining full compliance with Indonesian telemedicine regulations and data protection requirements.
Operating under a capital-light, compliance-first business model, Solusindo has created a sustainable pathway for national scaling. The company's approach enables healthcare facilities to access diagnostic radiology services without upfront capital investment, creating a low-friction pathway to improved patient care across urban and underserved regions throughout Indonesia's diverse landscape.
Vision & Mission
Vision
To become Indonesia's most trusted and compliant national teleradiology operating platform, enabling equitable access to diagnostic radiology services across urban and underserved regions throughout the archipelago.
Mission
  • Provide low-friction, cloud-based diagnostic connectivity for healthcare facilities
  • Support equitable distribution of licensed radiologists nationwide
  • Operate under a compliance-first governance framework
  • Build scalable, capital-efficient digital healthcare infrastructure
Our commitment extends beyond technology deployment—we're building a sustainable ecosystem that democratizes access to specialist diagnostic expertise, ensuring that patients in Sumatra, Kalimantan, Sulawesi, and beyond receive the same quality of radiological assessment as those in Jakarta or Surabaya.
NR-Nusantara Platform Solution
NR-Nusantara is a comprehensive cloud-based teleradiology operating platform that integrates advanced imaging technology with clinical expertise, providing healthcare facilities across Indonesia with immediate access to diagnostic radiology services without infrastructure investment. Our vendor-neutral approach ensures compatibility with existing equipment while adding powerful connectivity and specialist access.
1
Cloud Imaging & Transmission
  • Vendor-neutral DICOM connectivity
  • Web-based viewer accessible anywhere
  • No on-premise server requirement
  • Rapid onboarding (3-5 working days)
Facilities upload studies directly from their imaging modalities through secure encrypted channels, eliminating the need for expensive local server infrastructure or complex IT management.
2
Teleradiology Reporting Network
  • Licensed Indonesian radiologists
  • SLA-driven turnaround times
  • Optional regional subspecialty support
  • Quality-assured diagnostic reporting
Our growing network of board-certified radiologists provides consistent, high-quality interpretations with guaranteed response times, backed by comprehensive quality assurance protocols.
3
Secure Archiving & Compliance
  • Initial storage included in service
  • Long-term archiving options available
  • Full audit trails and access logging
  • Indonesian regulatory compliance
Enterprise-grade security infrastructure ensures patient data protection while maintaining comprehensive audit capabilities that satisfy Indonesian healthcare and data protection regulations.
Business Model: Capital-Light & Usage-Based
Commercial Philosophy
Our pay-per-use model eliminates traditional barriers to diagnostic modernization, creating unprecedented access for facilities of all sizes:
No upfront license fees
No infrastructure investment required
Variable costs aligned with clinical demand
Predictable per-study pricing
Solusindo operates under a usage-based, capital-light business structure that fundamentally transforms how Indonesian healthcare facilities access radiology services. This innovative approach reduces customer acquisition friction dramatically while supporting scalable growth across diverse facility types and regions throughout the archipelago.
The model creates powerful alignment between healthcare providers and our platform—facilities only pay for services they actually use, making diagnostic excellence accessible even to clinics with variable patient volumes. This democratizes access to specialist radiology expertise that was previously available only to large hospitals with dedicated departments and substantial budgets.
Our revenue streams are designed for sustainability and long-term growth: per-study reporting fees serve as the primary revenue driver, supplemented by long-term storage fees for facilities requiring extended archival periods beyond the included baseline, and optional integration and enterprise services for larger healthcare organizations with complex IT environments requiring customized connectivity solutions.
0%
Upfront Investment
Zero capital expenditure required from healthcare facilities to begin service
100%
Variable Cost Model
Costs scale directly with clinical usage and demand patterns
Awanpros: Powering Our Platform
Awanpros is a pivotal product within our NR-Nusantara platform, enabling the seamless, secure, and compliant transmission and management of teleradiology data. This robust cloud-based solution is integral to our capital-light model, providing the backbone for efficient imaging connectivity without requiring healthcare facilities to invest in expensive on-premise infrastructure. It exemplifies our commitment to leveraging cutting-edge technology to democratize access to diagnostic services across Indonesia.
Target Market & Growth Opportunity
Solusindo focuses on market segments where diagnostic access gaps are most evident and where our capital-light model provides maximum value. The addressable market includes thousands of facilities across Indonesia's archipelago that lack sustainable in-house radiology infrastructure but serve critical healthcare needs in their communities, from Aceh to Papua.
GP Clinics & Clinic Chains
Primary care facilities seeking to offer advanced diagnostic services without specialist hiring or infrastructure investment. Enables general practitioners to provide comprehensive care locally, reducing patient referral burdens.
Tier-2 Private Hospitals
Mid-sized hospitals in secondary cities requiring radiologist coverage during peak hours or specialist backup. Addresses weekend and evening coverage gaps while providing access to subspecialty expertise when needed.
Diagnostic Centers
Independent imaging facilities looking to expand reporting capacity and reduce turnaround times. Enables centers to handle volume spikes and offer extended service hours without proportional staff increases.
NGO & Screening Programs
Public health initiatives requiring scalable, compliant diagnostic support for community screening campaigns. Provides flexible capacity for tuberculosis screening, cancer detection programs, and mobile health initiatives.
Provincial Healthcare Initiatives
Regional government programs aimed at improving diagnostic access in underserved areas. Supports provincial health development goals through turnkey teleradiology infrastructure that can be deployed rapidly across multiple facilities.
Competitive Positioning & Strategic Differentiation
Solusindo positions itself as a neutral national teleradiology operating layer rather than a traditional PACS vendor or standalone reporting service. This strategic positioning allows us to complement existing hospital infrastructure while avoiding direct competition with established medical equipment suppliers, creating partnership opportunities rather than displacement scenarios.
Our vendor-neutral integration approach means healthcare facilities can continue using their existing imaging equipment and workflow systems from any manufacturer. We layer on top of their current infrastructure, adding connectivity and specialist access without requiring disruptive system replacements or vendor lock-in. This dramatically reduces implementation friction and accelerates time-to-value for our customers.
Operational Advantages
  • 3-5 day onboarding versus 3-6 month traditional PACS implementation
  • Compatible with all major imaging equipment manufacturers
  • No dedicated IT staff required for daily operations
  • Automatic software updates and security patches
  • Scalable capacity without hardware procurement
Governance Structure
The clear separation between platform operations and clinical responsibility creates a sustainable governance model. Solusindo manages the technology infrastructure, data security, and network connectivity, while licensed healthcare facilities retain full clinical authority and medical record custodianship.
This structure minimizes regulatory exposure while enabling national scalability, creating clear accountability and reducing operational complexity for all stakeholders.
Regulatory Compliance & Growth Roadmap
Dual-Layer Operating Model
Solusindo operates within Indonesia's comprehensive legal framework governing healthcare delivery, telemedicine, electronic medical records, personal data protection, and electronic system operations. Our compliance-first architecture is embedded into platform design and governance from the foundation, creating clear separation of responsibilities.
Platform Operator (Solusindo)
  • Electronic System Provider (PSE) compliance
  • Data processing and security infrastructure
  • Commercial operations and billing management
  • Network connectivity and uptime assurance
Clinical Organizer (Facilities)
  • Telemedicine organizer license and operation
  • Medical record custodianship
  • Clinical decision authority
  • Medical liability coverage
Strategic Partnerships & Investment Outlook
Solusindo's capital-light business model creates attractive opportunities for strategic investors and operational partners seeking exposure to Indonesia's rapidly growing digital health sector. Our approach allows gradual scaling without heavy infrastructure investment, predictable margin expansion through volume growth, and structured partnership opportunities that align stakeholder interests for long-term sustainable value creation.
Licensed Radiologists
Nationwide network of qualified specialists providing consistent, quality-assured diagnostic interpretations
Healthcare Facilities
Clinics, hospitals, and diagnostic centers seeking modernization and specialist access
Public Health NGOs
Screening and preventive care programs requiring scalable diagnostic support
Technology Partners
Enabling infrastructure and innovation providers supporting platform operations
Cloud Providers
Secure, scalable hosting infrastructure ensuring reliability and compliance
Strategic Investors
Growth capital and market expertise accelerating national expansion

Investment Advantages: Access to Indonesia's underserved teleradiology market • Proven technology platform with built-in regulatory compliance • Experienced management team with healthcare and technology expertise • Clear pathways to sustainable profitability • Alignment with national healthcare development priorities
The business is designed as a sustainable, volume-driven digital health infrastructure platform rather than a short-term technology deployment project. This creates long-term value through network effects—each additional facility and radiologist strengthens the platform's value proposition for all participants. The company maintains operational control over all Indonesian client relationships, ensuring direct customer insight, rapid response to market needs, and the ability to customize solutions for local requirements.
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